Frequently Asked Questions
Find reliable answers about SenseTime's products, models, applications, and ways to work with us.
About SenseTime
3 questions
What kind of company is SenseTime?
Answer:Founded in 2014, SenseTime is an artificial intelligence software company whose businesses span Generative AI, Vision AI, and innovative applications. The company continues to advance the large-scale adoption of AI technologies.
What are SenseTime's main product portfolios?
Answer:The current website presents four main portfolios: SenseNova foundation models and applications, SenseCore AI-native cloud infrastructure, SenseFoundry Vision AI and applications, and other AI products.
Who are SenseTime's products designed for?
Answer:SenseTime serves developers, content creators, enterprise productivity teams, and industry customers across multimodal content creation, office task delivery, Vision AI applications, and AI infrastructure. Specific products and service models depend on project requirements.
SenseNova Models and Token Plan
9 questions
What is SenseNova?
Answer:SenseNova is SenseTime's foundation-model and AI-native application ecosystem. Its current focus includes native multimodal understanding and generation, complex task execution, workplace productivity, and content creation.
Which SenseNova models are currently featured?
Answer:The current website highlights SenseNova U1 Pro, SenseNova U1.5 Lite, and SenseNova 6.8 Flash Lite. Token Plan currently supports SenseNova 6.8 Flash Lite and SenseNova U1 Fast. The model lineup is updated over time, so please refer to the live website for the latest information.
What tasks is SenseNova U1 Pro suited for?
Answer:U1 Pro is designed for high-quality visual content and long-horizon content delivery. It can support infographics, presentations, campaign posters, educational diagrams, storyboards, and workflows that require understanding, planning, generation, review, and revision.
What are the key features of SenseNova 6.8 Flash Lite?
Answer:It is a lightweight multimodal agent model for data analysis, complex information presentation, and multi-step office tasks, with an emphasis on end-to-end execution efficiency. Refer to the current model page and platform documentation for detailed capabilities and access methods.
What scenarios is SenseNova U1 Fast suited for?
Answer:U1 Fast is an accelerated version based on SenseNova U1. It focuses on infographic generation, dense information communication, and the layout of charts and presentations.
Is SenseChat still being actively promoted?
Answer:As of August 27, 2026, SenseChat does not appear in the current SenseNova navigation, AI-native applications, model pages, or Token Plan page, so this FAQ does not list it as a currently promoted product. SenseTime has not published a formal discontinuation or replacement notice, and it should not be described as discontinued or replaced.
What is SenseNova Token Plan?
Answer:Token Plan is a model access and usage package for workplace productivity. It supports model calls, Cowork-Skills, and multi-step task execution for workflows such as data analysis, in-depth research, presentations, reports, and infographics.
How is Token Plan currently priced?
Answer:As of August 27, 2026, the website lists the Free public-beta tier at RMB 0 per month, with 1,500 calls per model every five hours, excluding special models. Lite and Pro paid tiers have not yet launched. Plans may change; please refer to the live Token Plan page.
How can I start using Token Plan or the API?
Answer:You can access the documentation or console from the SenseNova website, or select “Start for Free” on the Token Plan page to create API keys on the open platform. The current page allows up to 20 API keys. Parameters and special limits are defined in the platform documentation.
AI-native Applications and Open Source
4 questions
What tasks can SenseTime Raccoon complete?
Answer:SenseTime Raccoon is an AI-native productivity product for document processing, data analysis, presentation and infographic creation, task planning, knowledge management, and team collaboration—helping users move from understanding a task to delivering the result.
What video creation scenarios is Seko suited for?
Answer:Seko is a multimodal short-film creation agent that supports workflows from ideas, scripts, and character settings to storyboards and video production. Seko 3.0 further connects agents, an infinite canvas, and the Skill ecosystem for series and structured content creation.
What business scenarios can SenseAvatar support?
Answer:SenseAvatar is an end-to-end digital-human marketing solution for digital-human videos, live streaming, and marketing content production. Character customization, live-streaming capabilities, and delivery models depend on the consultation outcome.
Does SenseNova provide open-source models and Skills?
Answer:The SenseNova website lists open-source ecosystem projects including SenseNova U1, SenseNova-Vision, SenseNova-SI, SenseNova-MARS, Piccolo Embedding, NEO v1, Kairos-SenseNova, and SenseNova-Skills. An open-source project is not necessarily included in Token Plan or a commercial API.
AI Infrastructure and Vision AI
2 questions
What capabilities does SenseCore provide?
Answer:SenseCore is SenseTime's AI-native cloud infrastructure. Services currently shown on the website include the SSP AI compute pool, ECP managed Kubernetes service, ECS cloud servers, and AFS file storage. Specifications and deployment options are confirmed through product consultation.
Which scenarios does SenseFoundry serve?
Answer:SenseFoundry is designed for Vision AI and industry applications. The current website presents the City AI Empowerment Platform, Enterprise AI Empowerment Platform, SFE ID private identity-verification service, and Nebula smart access-control appliance.
Governance and Collaboration
2 questions
How does SenseTime approach AI ethics and governance?
Answer:SenseTime has an AI Ethics and Governance Committee responsible for principles, awareness, and governance implementation. Product-line ethics reviews consider algorithms, data, and social impact. The safety and compliance scope of a specific product is defined by its corresponding solution.
How can I contact SenseTime for product or business enquiries?
Answer:Email business@sensetime.com or call 400 900 5986. The telephone service hours published on the website are Monday to Friday, 9:00–12:00 and 13:00–18:00 China Standard Time.
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