Smart Complex - Public Space Management

Customer Success Stories: Partners and customers spanning across Smart Business, Smart City, Smart Life and Smart Auto

Introduction
Result

Introduction
Result

West Bund, Shanghai

Introduction

Shanghai West Bund manages an open zone consisting of a comprehensive business and industrial hub, extending along a shoreline of 8.4 km. The management team faced the difficulties of managing a wide and open area of public space with a variety of commercial and industrial formats and massive traffic flow in the absence of entrance control.

Result

We have digitalized the client's open space and our AI models enable ongoing maintenance of the more than 6,800 specific commercial assets in the area, such as trees, streetlamps, paths and facilities. It automatically triggers alerts upon detection of anomalies, dispatches staff and further tracks the process, all empowered by our AI models with decision intelligence. Over 98% of anomalies can be resolved within 20 minutes, providing high-value comprehensive management services to the customer and significantly enhancing resident and visitor safety and experience.